CUSTOMER PAYMENT 

This option is utilised for when a customer wishes to allocate payment to a certain outstanding account/s. 

To make a payment:

1. In the AMWIN window, click the Customer Payment icon  (the 8^th  icon from the left) or  from the menu choose Customers, left click and choose Payments, left click.                                        

2. The Customer Payment (Open item) window appears:

 3. Code – Left click the button in the right of the Code field to enter the Customer’s code.  The Customer window appears:

4. Enter Customer Code or select the customer by left clicking on the customer. This highlights the customer who is making the payment. Choose Select.    

5. The details of the customer and the amounts owing on any invoices outstanding are automatically inserted into the Customer Payment window, for example:

6. Method – Click on the button to the right of the method field  and select the method of payment or choose from the menu by left clicking Others > Groups Maintenance > Method.  The Method  File window appears:

7. Left click on the method of payment by customer, choose Select.

8. Description – Enter description, eg. Account Payment.

9. Cheque/Ref – Enter cheque reference or details, if any. 

Note : if there are no cheque details a fullstop (.) must be entered.

10. Amount – Enter the amount received by the customer.

11. Choose Accept. 

12. Note: If the amount in the Amount field equals the total amount of outstanding invoices, all the invoices will be automatically tagged once the Accept button is pressed.

Note : in the Left 2 Post field the amount received by the customer is automatically inserted.

Auto Post

13. Choose the Auto-Post button, if the customer (or the business) does not require certain payment/s to be made on a particular invoice.  The auto-post option will automatically distribute the Amount by making payment from the oldest invoice outstanding to the newest invoice.  

For example, if a customer has two invoices outstanding one dated 21/05/00 and the other dated 21/06/00, by selecting the auto-post option, the system will clear the amount owing from oldest invoice dated 21/05/00 before clearing the amount owing on the later invoice.

Toggle

14. To make payment of a certain amount on a particular invoice, left click on the invoice and this highlights the invoice for which a payment is to be made, then select Toggle or  left (double click) on the particular invoice.  This ‘tags’ (*$*) the invoice to which payment is to be made. 

If the Customer wishes to make payment on a particular invoice, tag the invoice. The full amount received is automatically inserted in the P Amount (paying amount) column.

If the Customer wishes to distribute the amount to make a payment over more than one invoice ,highlight the ‘tagged’ invoice and select Change.  The Altering Amount window appears:

Balance Amount – Enter the amount you wish to pay on the first invoice.  Eg. $3.57.  Select OK.

In the Left 2 Post field note there will be the initial amount minus the amount allocated to the first invoice, left to post in the 2^nd invoice.

Left click and highlight the 2nd invoice and select Toggle.  The amount left to post will be automatically inserted in the P Amount column.

Note : the amount in the Left 2 Post field should now be at a nil balance ($0.00) as the full amount should have been allocated.

15. To process the customer payment, choose Process.  The ledger accounts will be automatically updated. You can now print a Remittance advice slip. These may be reprinted later from the Accounting Reports menu. 

16. To view details for a particular invoice, left click on the invoice and this highlights the invoice to be viewed, select Details.

17.To clear the Customer Payments window, select Clear.