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April 2008 In this edition
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Please note that there is no new survey this month. Feed back Want to say something or submit a good article or joke. The e-mail address is webmaster@am-win.com.au Flathead fillets in beer batter
Ingredients
Beer batter
Method For the batter, combine the flours and salt in a large bowl. Make a well in the centre and gradually add the combined beer and mineral water. Mix to a smooth batter. Heat the oil in a large saucepan or deep-fryer until very hot (190 degrees). Dip the fish in the plain flour, then in the batter and deep-fry in batches (about 2 minutes) until golden and cooked through. Drain on paper towels and keep warm. Fry the parsley sprigs in the hot oil (take care as the oil will spit). Drain on paper towels. Serve the fish with crisp parsley sprigs and lemon wedges. This month's support solutions have been provided by Melinda from ASIMS, AM-Win consultants for the Western and Northern Sydney metropolitan region. Melinda advised that customer credit and transaction date issues have been high on her list of support questions this month [even from some of the older hands] and has submitted support articles on those subjects for publishing in the newsletter. Customer Credit Returns - The Account method of crediting a customer is the first of several articles covering customer account payments. Articles on non account credit methods will be published in next month's newsletter . Customer Credit Returns - The Account method of crediting a customer
This option enables you to process credits or returns for customers and you have the ability to view or re-print credit notes that have been saved from the history module.
In the AM-WIN window, from the top menu choose Customers,
then select Credit Returns. Enter Customer Code for an existing customer or select the customer by left clicking on the customer. This highlights the customer for which the job is being carried out. Choose Select.
The Select Invoice window appears.
Click the select button and the invoice with its details will be automatically inserted into the credit return window. Important Note: If the credit return is a partial credit return If the credit return is a partial credit return, the parts and values must be changed to match the parts and/or values being refunded or credited". Eg if there is an invoice being imported for say, $170 consisting of a pair of brake discs for $120 and an air conditioning re-gas for $50, and we wish to give the customer a credit for the re-gas, then we should modify the credit return so that the brake disc for $120 is deleted off the credit return and the credit balance at the bottom of the screen should then read $50 to match the agreed credit. Note: If you want to credit an invoice that was billed to someone else then you must select the invoice by the invoice number tab and not by the customer as the history is kept under the job owner and not under the billto person.
Examples - you would use this procedure to compensate for an overcharge on the invoice [part of an account balance], or where a client had bought something from you and returned it to you as because you had supplied the incorrect part [full balance]. The Account method explained. After you have selected account from the "Credit Method" drop down, click the process button to view the unpaid invoice list.Now select the invoice in
the unpaid invoice list relating to this credit .
If you make a mistake you can click the Toggle button to unmark the invoice. To credit the invoice amount in full. Ensure that you have selected the correct invoice from the list. If you are crediting the full amount it is wise to ensure that you are applying the credit against the original invoice. Once you have selected the appropriate invoice your screen should look like the following image [balances and customer information will be different ]
Now click the toggle button and you will see the screen change.
The selected invoice now has an outstanding balance of zero instead of the original amount of 63.00. The amount of 63.00 [full amount] is now showing in the applied column indicating that 63.00 has been applied to the invoice and the "$" sign now indicates that a balance has been applied to the invoice as a result of selecting the toggle button. Credit only part of the invoice value. Ensure that you have selected the correct invoice from the list. If you are crediting a part amount it is wise to ensure that you are applying the credit against the original invoice. Once you have selected the appropriate invoice your screen should look like the following image [balances and customer information will be different ]
You will now note a blank balance field to the right of the unpaid invoices list with a button labeled "Credit" above it. The following image shows this information.
To apply a partial credit to the selected invoice fill in the balance field with the amount that you are going to credit your customer. Once you have done that click on the credit button above the balance field and the partial credit will be applied to the invoice balance and the "$" sign now indicates that a balance has been applied to the invoice. The following image shows the changes when we applied a $20.00 credit [part payment] against the balance of the selected invoice.
The outstanding balance has been reduced from $63.00 to $43.00. The "applied" balance has risen from zero to 20.00, the amount credited against the invoice and the "$" symbol appears against the invoice to show that the balance has been applied. The Auto Apply button If you are pedantic about the way you keep your customer records "auto apply" is not a good way to apply credits against invoices. It is always better to apply the credit against the actual invoice. By doing this you will be able to see that a credit has been given and against which invoice the credit was applied. However there may be times when the customer has paid all outstanding balances and then requested a credit. At this time there are no outstanding invoices. Use the "auto apply" button and the customer will go into a credit balance, then when the credit is finalised a message will appear advising you that the unallocated credit amount will go into the customer’s unallocated balance. This can then be allocated to invoices at a later time through the customer payments screen. Transaction date change We don't always enter transactions on the day that the paperwork arrives. So what do we do when the transaction date is different from today.
Change The Transaction Date: Business Information Missed Opportunities
Windows Tips
Windows
Sort programs on your All Programs menu alphabetically
Organize your notification area [Down by your clock]
MS Word Summary: Need to adjust the width of a bunch of table columns according to what is in the columns? Word provides a tool to do this, called AutoFit. Here’s how to apply it to your tables. (This tip works with Microsoft Word 97, Word 2000, Word 2002, Word 2003, and Word 2007.) Word makes it very easy to add tables to your documents. Once added, you may need to adjust the width of the columns in your table to fit your needs. There are a myriad of ways you can do this but one of the quickest ways to adjust the width of columns is to use the AutoFit feature of Word. This feature is particularly useful if you have a small amount of information in each cell of your table. To use the feature, follow these steps if you are using Word 97:
If you are using Word 2000, 2002, or 2003, the procedure is a bit different:
Finally, if you are using Word 2007 follow these steps:
The effect on your table depends on whether it contains information or not.
If the table is empty, the columns are evenly resized so they fit within the page margins. If there is information in any of the columns, the column width is set so that information fits on a line (if possible). Excel Summary: When you save your workbooks, Excel can also save a preview image (thumbnail) that can be displayed in the Open dialog box. Here’s how to configure Excel to save that preview. (This tip works with Microsoft Excel 97, Excel 2000, Excel 2002, Excel 2003, and Excel 2007.)
When you use the Open dialog box in Excel, you can configure what you see in the dialog box. One of the settings you can make is for Excel to display a preview of whatever workbook you select in the left side of the dialog box. (Click on the drop-down arrow next to the Views tool, then choose Preview.) Choose Properties from the File menu. Excel displays the Properties dialog box for your workbook. (Displaying the dialog box in Excel 2007 is a bit more involved. Click the Office button, Prepare, and then Properties. This displays some of the properties just above the worksheet on the screen. You will need to click the Document Properties drop-down list and choose Advanced Properties.) Make sure the Summary tab is selected.
Select the Save Preview Picture check box at the bottom of the dialog box. (In Excel 2007 it is called the Save Thumbnails for All Excel Documents check box.) Click on OK to close the Properties dialog box. Click the Save tool on the toolbar, or choose Save from the File menu. At this point you can close the workbook. Now when you display the Open dialog box, and you have the preview feature turned on, the workbook displays a preview in the dialog box.
Who owns Jaguar and Landrover India's Tata Motors bought British car makers Land Rover and Jaguar Cars on 26 march 2008 for USD 2.3 billion.
Whoops Those who live in areas where the river flows into the sea will know just how dangerous crossing a bar in a boat can be. The following photos of a boat trying to cross the bar were lent to us for use in the newsletter by the South Australian Sea Rescue Squadron. Thanks guys. They did point out that it wasn't one of their boats and that the Skipper should book himself in for a training course.
We publish the joke section of the newsletter by popular demand. Please note that some jokes may contain adult themes and could be considered by some as offensive. If you are offended by this type of humour please do not continue reading. We keep the joke section at the end of the newsletter and you will miss nothing by reading further. He had a heart attack
Upon hearing that her elderly grandfather had just passed away, Katie went straight to her Grandmother's house to visit her 95 year old Grandmother and comfort her. Tales from the support desk From Meg at Southtown Service Centre in Toowoomba. Thanks Meg - great to hear from you.
Call to a Travel Centre Call to Samsung Electronics Call to computer support He's in THAT one A very wealthy lawyer retreated for several weeks each year to his summer home in the backwoods of Maine. Every summer, he would invite one friend or another to stay with him there for a week or two.
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C
Good
beer batter recipes are a dime a dozen but when a recipe has been
featured on Seven's sunrise show, when the chef is Better Homes and Gardens
Karen Martini and when the recipe has taken twenty years to
perfect it's worth a second look.
They say that a frogs brain only responds to moving objects. When it sees something that is small, dark and moving it knows it’s a fly and eats it. The same frog however would die of starvation in a box of dead flies! 
