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June 2007 In this edition
The Editor's Desk
End of year rollover support documents End of year rollover support documents have been sent to all clients via e-mail. If you haven't received them you can download them by clicking on the following link. Please ensure that you read all of the instructions prior to downloading to ensure that you download the correct document. Click here to go to EOY support document download page. We've also included two documents in the AM-Win Support Solutions section entitled Why not to Delete Ledgers and How to write off a bad debt that may be useful at this time of the year. Survey |
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Adobe Acrobat Reader and PDF Documents We faced an interesting quandary this month when it came to sending out the end of year support documents by e-mail to everyone. We wanted to send the docs out in PDF [portable document format] but we didn't know how many people had it installed on their computers or knew how to use it. So we had to send a copy of the documents in MSWord format as well so that we covered all the bases. So we'd like to know how many of you use Acrobat Reader and can read PDF documents for future reference. Please help us by completing the survey. In this case it will help us to help you by not having to send attachments that are irrelevant to you. By the way if you don't have Acrobat Reader installed we do recommend that you download it from the Adobe web site. It's free and it has become an industry standard. You'll need Adobe Acrobat reader to read a PDF document. If you don't have Acrobat installed on your computer you can download it by clicking the Adobe logo below.
Make sure that you uncheck any links to download Google tool bar or any other software that Adobe's pushing [unless you really want them]
Feed back Want to say something or submit a good article or joke. The e-mail address is webmaster@am-win.com.au We'd love to hear from you and you'll win a mention in the newsletter. Cheers Dennis Website Changes - Featured Products We've been updating the front page of the AM-Win web site so that we can show off our featured products to specialised industries. If you know someone who operates a business in any of the industries listed and could use AM-Win to make their lives easier, contact John our Marketing Director on 1300 766 231 or e-mail sales@am-win.com.au and you'll be rewarded for your efforts. Business Template Documents
End of year rollover support documents End of year rollover support documents have been sent to all clients via e-mail. If you haven't received them you can download them by clicking on the following link. Please ensure that you read all of the instructions prior to downloading to ensure that you download the correct document. Click here to go to EOY support document download page. The following two articles may prove to be useful at year end and are well worth reading. Why not to Delete Ledgers As a result it is recommended that you do not delete any ledger accounts but mark them as being suspended. Do this by changing the name of the ledger to unused and change your general ledger masks so that they do not come up in any screens when selecting the Revenue, journal and expense etc buttons. [For general ledger masks see next article relating to bad debts How to write off a bad debt - includes general ledger masks. It is important to write off your bad debts at the end of a financial year because if you don't you will be paying tax on the profit made on the sale even though you didn't receive the money. Not only that but it shows as money that is owed or an asset to the business when in reality there is no hope of realising that asset. AM-Win allows you to credit the amount of a bad debt to a bad debt account while still retaining the integrity of the parts, labour and revenue that went into making up the original invoice. It also handles the GST automatically in the process with no other adjustments to be made after the credit is processed. To set up this access open the tools menu and select general ledger masks.
Type in your new general ledger account number for bad debts [lets call it 9021] in both the left and right hand columns in the first boxes that are showing a zero [see below]
Your entries will now look like the screen clip below.
Once you have the bad debts
ledger account set up you can continue on to process the bad
debt through credit returns. Select Revenue and select your
bad debt account, enter in the total amount to be credited,
ensuring that the total of the document is inclusive of GST. Now
process the document. Business InformationE-Mail - Use the "Four D's for Decision Making" Model The "Four D's for Decision Making" model (4 D's) is a valuable tool for processing e-mail, helping you to quickly decide what action to take with each item and how to remove it from the Inbox. Decide what to do with each and every message How many times have you opened, reviewed, and closed the same e-mail message over and over? Some of those messages are getting lots of attention but very little action. It is better to handle each e-mail message only once before taking action—which means you have to make a decision as to what to do with it and where to put it. Under the 4 D's model, you have four choices:
DELETE IT Generally you can delete about half of all the e-mail you get. But some of you shudder when you hear "delete." You're hesitant to delete messages for fear you might need them at some point. That's understandable, but ask yourself honestly: What percentage of information that you keep do you actually use? If you do use a large percentage of what you keep, then what you're doing is working. But many of you are keeping a lot more than you use. Here are some questions to ask yourself to help you decide what to delete:
DO IT (in less than two minutes) If you can't DELETE IT, then decide, "What specific action do I need to take?" and "Can I DO IT in less than two minutes?" If you can, just DO IT. There is no point in filing an e-mail or closing an e-mail if you can complete it in less than 2 minutes. Try it out—see how much mail you can process in less than 2 minutes. I think you will be extremely surprised and happy with the results. You could file the message, you could respond to the message, or you could make a phone call. You can probably handle about one third of your e-mail messages in less than two minutes. DELEGATE IT If you can't DELETE IT or DO IT in two minutes or less, can you DELEGATE IT? If you can delegate it, do it right away. You should be able to compose and send the delegating message in about two minutes. Once you delegate the action, delete the original message or move it into your e-mail reference system. DEFER IT If you cannot DELETE IT, DO IT in less than two minutes, or DELEGATE IT, then the action required is something that only you can accomplish and that will take more than two minutes. Because this is your dedicated e-mail processing time, you need to DEFER IT and deal with it after you are done processing your e-mail. You’ll probably find that about 10 percent of your e-mail messages have to be deferred. There are two things you can do to defer a message: turn it into an actionable task or turn it into an appointment. When you're using Outlook 2003, you can DEFER e-mails with actions by turning the e-mail into a task on your Task List. Name the task to clearly state what action is required so that you don't have to reopen the e-mail message. The result is a clearly defined list of actions in your task list that you can prioritise and schedule to complete on your Calendar. Learn how to: Do it daily Using the 4 D's model on a daily basis makes it easier to handle a large quantity of e-mail. Our experience shows that on average, people can process about 100 e-mail messages an hour. If you receive 40 to 100 messages per day, all you need is one hour of uninterrupted e-mail processing time to get through your Inbox. Our statistics show that of the e-mail you receive:
Of course, if you have a backlog of hundreds of messages, it will take time to get to the point where your daily routine keeps you up to date. It's important to get that backlog down, so I would suggest setting chunks of time aside to work through it. Then you can really enjoy processing your messages every day using the 4 D's. Windows Tips
Keep your e-mail in one place So you've bought a new you beaut state of the art laptop that you can use at home, and at work or even out on the boat and you can download and read your e-mail from anywhere. But there's a catch. If you download your e-mail onto the laptop, unless you know the secret then that mail won't be on your computer at work because you've already downloaded it from your mail server. You'll finish up with e-mails at work and e-mails on your laptop which will be frustrating when you're looking for that special e-mail . So what's the secret. Leave your messages on the server. Outlook and Outlook Express have the ability to select this option. Set your laptop to leave all of your messages on the server and they will still be there for you to download on your main computer in the office. Here's How Important Note: Do this on your laptop only. If you do it on your main computer the mail will build up on your mail server and you will exceed your mail quota and be unable to receive mail. For Outlook Express 4, 5 and 6
Outlook 2000
There are many versions of Outlook and Outlook Express and there are many different mail programs. If you use different versions of outlook Express or MS Outlook than those shown above the layouts and field positions may be different from our references. Don't Ignore the Windows Logo Key Whoops Our picture of a very crossed up 4WD has been submitted by Sharon from Hammond 4WD Centre in Queensland. Thanks Sharon - you win a link to your web site. Hammond 4WD Centre imports parts and distributes throughout Australia, New Zealand, South East Asia and the Pacific region, to Jeep and 4WD owners and has the largest range of Military Jeep Parts in the South Pacific region. Visit Gary and Sharon's web site at www.hammond4wd.com.au/
This month our joke section is dedicated to Ross Thomas from Tassie and Ted Steward from Queensland, two AM-Win Team members who can always be relied on to assist in an emergency and who answered our eleventh hour call for something to put into the joke section. Their e-mails arrived just as we were posting the new page to the web site. Itchy bits OK, follow me A vampire bat came flapping in from the night, face all covered in fresh blood and parked himself on the roof of the cave to get some sleep. Pretty soon all the other bats smelt the blood & began hassling him about where he got it. You need a piece of tail A husband in his back yard is trying to fly a kite. Oh no!" he says A bloke is in the Super Market queue when he notices a rather dishy blonde across from him raise her hand and smile hello. Bugga Two guys are drinking in a bar. One says, "Did you know that lions have sex 10 to 15 times a night?" "Bugga!" says his friend. "I just joined Rotary." Until next month
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