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Computer software for service based business


October 2007

In this edition

  • AM-Win operator wanted in South Australia
  • Am-win Support Solutions - Processing sundry creditors where no tax receipt has been issued.
  • Business Tips - Don't Hire Problems 
  • Windows Tips - Should I turn my computer off overnight
  • Video - inside a working cylinder head.
  • Whoops
  • Joke section

Survey

Please note that there is no new survey this month

Feed back

Want to say something or submit a good article or joke. The e-mail address is webmaster@am-win.com.au  

AM-Win operator wanted in South Australia

We have a client in Hampstead Gardens in South Australia who is looking for a top Am-win user looking for a full time position. Contact either Maryanne or Chris at National Support on 1300 766 231 for more information.

AM-Win Support Solutions

Processing sundry creditors where no tax receipt has been issued.

Sometimes we spend money where we don't get a tax invoice and don't know the name of the company that we're dealing with. A good example of this is the local car wash where we take the company vehicles and you put the money in the slot and you don't get a tax receipt.  

There's obviously GST involved and the expense is legitimate so how do you handle the transaction.

Process a cheque entry, which allows you to take the money out of the till (1010) or any of your bank accounts. This will enable you to process the transaction without having to raise a supplier's invoice. You should record details of the entry for tax audit purposes and you can do this when the notepad pops up during the processing sequence.

Note the arrows that show the details of your entry

Method - bank or cash: select the appropriate check box to reflect your payment type.
Ledger -  The ledger against which you are going to record this payment. You may wish to make up a new account called sundry payments or creditors or post it to a more definitive account eg car washing or workshop expenses.
Description - What did you use the money for. Remember that you may have to justify this "purchase" so you need to be accurate
GST - Yes - the reason you are doing this is so that you can claim the GST back.
Cheque entry notes. Tick this box so that you can record details of the purpose of this entry for recall at a later date.

Now process the transaction. 

Because you have ticked the "cheque entry notes" box a note pad will be displayed where you are able to write yourself a note explaining the transaction  that can be recalled at a later date if required. It looks like this:


 

Recovering the notepad details when required

To recap, we recorded a transaction through cheque entry from the till [cash account 1010) to workshop expenses [workshop expenses account 7100] for 12.00 for our car wash. 

We recorded a note against the transaction so that we could justify the payment if ever the ATO asks us to.  

We can now open either the 1010 cash account or the 7100 workshop expenses account in general ledger master files and click on the enquiries button.

Now find the find the transaction in question in the enquiries screen. Note that we can flick back to previous months and years if required.

Click on the transaction [Trans] button and you will see the details of the transaction and the accounts that were utilised during the transaction. Your notes on the transaction will be displayed at the bottom of this screen.

Tip in a tip: It's not a bad idea to record notes on any transaction that you may have trouble justifying to the tax department or where you may need to remember the details for your accountant. It's impossible to remember every transaction,  especially where you're not personally hands on when they occur. Much better to play safe.

Business Information

Don't Hire Problems 

One of management’s key responsibilities is selecting the right people to perform the functions needed by the business to operate productively. Hiring the wrong person can affect your business for years. Businesses have even been found legally liable for damages to property and injury to customers as a result of employee incompetence because they failed to uncover the candidate’s depth of ignorance at the time of hiring.

Whether you’re about to hire your first team member or you’ve already hired dozens, there are some basic steps to the process that you need to keep in mind.

Step 1. Know exactly what you’re looking for before you start looking

The first thing to do is to clearly define the person you’re looking for in terms of their education, skills and competencies required to perform the job. But it needs to go much further than that. You also need to clearly set out the type of person you need to help you achieve the vision you have for your business. Qualities like friendliness, integrity and enthusiasm are important in a smaller enterprise. Write a position description so that both you and the candidate know what is required. 

Step 2. Consider how you’re going to find them

How you go about getting the word out about your position goes a long way toward determining the quality of the candidates who apply. 

You can advertise directly, which means you get to do all the qualifying and screening yourself. Or, you can use an outside source such as a government placement service or a fee-based recruitment agency. Don’t rush into this decision. Identify your options and talk with someone from each agency you could use. You’ll get a lot of good ideas doing this and eventually find the agency with access to the biggest pool of quality prospects. You'll generally get good results but sometimes your ad needs to be placed a few times before you find just the right person. If you've already got staff, offer to pay them a "spotter's fee" if they recommend someone who stays with the company for more than 3 months. It's a lot cheaper than recruitment firms and you're likely to find just the right person if they have been recommended by one of your trusted employees. 

Step 3. Plan your interview process carefully

The attributes you chose in step 1 will now become the basis of your interview questions. Many of these issues are easily turned into questions, for example about their education, background and work experience. Others, such as their degree of enthusiasm, are subjective and require your own assessment. 

Ask at least a few open ended questions to extract the candidate’s feelings on particular subjects. Get their ‘take’ on important areas like their attitude toward customer service and their relationship with co-workers and supervisors. Give them some ‘what if’ questions to see how they might behave in certain situations. Body language can provide some further insight. When interviewing sales people I often ask "How do you feel about cold calling?" Some people literally squirm in their seat which is probably not a great sign! 

Step 4. Thoroughly check their resumes and references

Do thorough background checking on candidates you think might be worth hiring. Even if they’ve made a terrific impression during the interview there may be something lurking in their past that can cause you problems in the future. 

A pre-employment investigation is easy to arrange and will quickly tell you if they have any criminal convictions or a history of problems with employers. Contact their former employers and ask them for a reference. They may not be willing to say much, but even their guarded answers may tell you that there’s been some sort of conflict in those previous positions. 

You may even consider having an outside testing firm administer standard tests for things like emotional stability and intelligence.

Step 5. Get them up to speed fast 

After you’ve appointed the person, a well planned induction will get your relationship off to a good start. This will introduce them to your business, to its culture, and to their workmates. Arrange for any training needed, such as on operating a particular piece of equipment or in the use of the software your company uses, to be conducted soon after they start. 

Hiring is really about people and not just a set of skills that any one of several candidates may possess. Dedicate your hiring process to getting the right person in every respect as the future of your company depends on it. 

Windows Tips

Should I turn my computer off overnight.

We are often asked if it's better to turn my computer off when not in use or should I leave it on all of the time.

This is one of those questions where there is no single right answer. In other words, it depends on how you use your computer. 

You may be able to think of others relating to your own circumstances but here are several situations where you need to leave your computer on 24 hours a day. 

Overnight updates and maintenance utilities - You have configured your machine to run Microsoft automatic updates, scan your hard drive for viruses or malware or run cleanup and scan disk utilities at night while you are not using it. Obviously none of these functions will occur if your computer is turned off. 

You are on a network - You are on a network, and the network administrators back up files and or upgrade software over the network at night.  If that is the case, you will not be popular if you turn your computer off when the network administrators require access to it.

You are using your machine as some sort of server. If this is the case there may be other computers that are reading and writing to your hard drive and turning your computer off will disable this function. You may even cause damage to data by switching your computer off before checking to see if it's OK to do so.

Your computer is configured to send and receive faxes.  There are many good software programs that allow computers to send and receive faxes. If you are using your computer to send and receive faxes it should be left on all of the time.

The Economics

In a small business situation it makes sense to turn off your computer at night when you go home [After you complete your back-ups of course]. 

Back in the old days [5 years ago] most computers were equipped with low wattage power supplies. With the development of dual core processors, high level graphics cards etc and the need to power larger cooling fans to keep everything at an optimum temperature, later models can come equipped with power supplies rated at around 500 watts. 

Let's take a conservative figure and say that the power supply on your computer is rated at 300 watt and let's take a rate of 4.88 cents per hour for the cost of electricity. For reference the 4.88 cents per hour is a discount rate published in a brochure published by Synergy Energy. Click here to view the brochure if you wish to know more. 

Let's do the sums. If your computer runs 24 hours a day 5 days a week [assuming that you turn it off over the weekend] and assuming also that it only has a 300 watt power supply here's the equation. 24 hours x 5 days a week x 4.88 cents per hour divided by 100 to give us a dollar amount equals $5.85 [rounded off] per week. 

Let's turn the computer off at night and look at the difference. We'll assume that it's running a 10 hour day. The equation now becomes 10 hours x 5 days x 4.88 divided by 100 which equals 2.44 per week a saving of $3.41 a week. 

Since the advent of simple peer to peer networking many small business have two or more computers operating. To ascertain the amount that you could save, multiply $3.41 by the number of computers in your business. Looking at a full year if you have three machines and you forget about the public holidays the equation is 3 x 3.41 x 52 weeks equalling $532 [rounded off] per year. Ok if you need a tax deduction but not if you are looking closely at your overheads. 

Video - Inside a Working Cylinder Head.

Thanks to Mike Rusling from Dubbo for sending this video to us.

Someone had the idea of putting a high-pressure, heat-resistant camera inside the cylinder of a four-stroke engine. Shooting at 1000 frames per second, the camera recorded piston, valves and spark plug, showing what happens when fuel meets spark under pressure. Suck, Squeeze, Bang, Blow! 

Whoops

Jokes

The clean ones first - A couple of shaggy dog stories from Ross Thomas and Mike Rusling

I sure did, Dad

A young Jackaroo from outback Queensland goes off to university, but halfway through the semester he has foolishly squandered all of his money. 

He calls home. "Dad," he says, "you won't believe what modern education is developing. They actually have a program here in Brisbane that will teach our dog Ol' Blue how to talk." 

"That's amazing!" his Dad says. "How do I get Ol' Blue in that program?" 

"Just send him down here with $2,000," the young Jackaroo says, "I'll get him in the course." 

So ... his father sends the dog and $2,000. 

About two-thirds through the semester, the money again runs out. The boy calls home. "So how's Ol' Blue doing, son?" his father wants to know. 

"Awesome! Dad, he's talking up a storm. But you just won't believe this. They've had such good results with talking, they've begun to teach the animals how to read." 

"Read?!" exclaims his father. "No kidding! How do we get Ol' Blue in that program?" 

"Just send $4,500. I'll get him in the class." 

The money promptly arrives. But our hero has a problem. At the end of the year, his father will find out the dog can neither talk nor read. So he shoots 
the dog. When he arrives home at the end of the year, his father is pretty excited. 

"Where's Ol' Blue? I just can't wait to talk with him, and see him read something!" 

"Dad," the boy says, "I have some grim news. Yesterday morning, just before we left to drive home, Ol' Blue was in the living room, kicked back in the recliner, reading the Financial Review. Then he suddenly turned to me and asked, 'So, is your daddy still messing around with that redhead barmaid at the pub?'" 

The father groans and whispers, "I hope you shot the old b@##$$$d before he talks to your mother!" 

"I sure did, dad!" 

"That's my boy!" 

The kid went on to be a successful lawyer 

I've had enough of this

Paddy and his wife are lying in bed listening to the next door neighbour's' dog barking. It had been barking for hours and hours.
Suddenly Paddy jumps up out of bed and says "I've had enough of this". He goes downstairs.
Paddy finally comes back up to bed and his wife says, "The dog is still barking. What have you been doing?"
Paddy says "I've put the dog in our yard  - see how THEY like it !" 

We publish the joke section of the newsletter by popular demand. Please note that some jokes may contain adult themes and could be considered by some as offensive.  If you are offended by this type of humour please do not continue reading. We keep the joke section at the end of the newsletter and you will miss nothing by reading further. 

Fishing or sex

Four married guys go fishing. After an hour, the following conversation took place:

First guy : "You have no idea what I had to do to be able to come out fishing this weekend. I had to promise my wife that I will paint every room in the house next weekend."

Second guy: "That's nothing; I had to promise my wife that I will build her a new deck for the pool."

Third guy: "Man, you both have it easy! I had to promise my wife that I will remodel the kitchen for her." They continue to fish when they realized that the fourth guy has not said a word.

So they asked him. "You haven't said anything about what you had to do to be able to come fishing this weekend. What's the deal?"

Fourth guy: "I just set my alarm for 5:30 am. When it went off, I shut off my alarm, gave the wife a nudge and said, "Fishing or sex," and she said, "Wear sun-block

Yes we do have dildos

A little old lady, well into her eighties, slowly enters the front door of a sex shop. Obviously very unstable on her feet, she wobbles the few feet across the store to the counter. 

Finally arriving at the counter and grabbing it for support, stuttering she asks the sales clerk: 'Dddooo Youuuu hhhave dddddiilllldoesss? 

The clerk, politely trying not to burst out laughing, replies: 'Yes we do have dildos. Actually we carry many different models.' 

The old woman then asks: 'Dddddoooo yyyouuuu Ccaarrryy AAA pppinkk onnee, tttenn inchessss lllong Aaandd aabboutt ttwoo inchesss ththiickk. aand Rrunns by bbaatteries?

The clerk responds, 'Yes we do.' 

She asks: ' Ddddooo yyoooouuuu kknnnoooww howwwww toooo switchhhhhhhh it Offffff?

Cover me in chocolate syrup

A man checks into a hotel on a business trip and was a bit lonely.

He grabbed the local yellow pages and found an ad and photo for a girl calling herself Erogonique. God she was lovely. She had all the right curves in all the right places, beautiful long wavy hair and long graceful legs. He copied down the phone number and gave her a call. 

"Hello?" the woman says. God, she sounded sexy. 

"Hi, I hear you give a great massage and I'd like you to come to my room and give me one. No, wait, I should be straight with you. I'm in town all alone and what I really want is sex. I want it hard, I want it hot, and I want it now. I'm talking kinky the whole night long. You name it, we'll do it. Bring everything you've got in your bag of tricks. Tie me up, cover me in chocolate syrup and whipped cream, anything you want. How does that sound?" 

She says, "That sounds fantastic, but you need to press 9 for an outside line".

Until next month


 

C